The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Livewell is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We do not know the level of compliance the website has with the Web Content Accessibility Guidelines version 2.1 AA standard, as we have not yet been able to test the website against this due to limited resource for testing against accessibility compliance..
However, we are aware of the need for compliance and we plan to test the website by 31 January 2021. We plan to make all content accessible by 1 June 2021.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Most of our older PDFs and downloadable documents do not meet accessibility standards. However, we plan to ensure that moving forward all PDFs meet WCAG 2.1 Accessibility standards.
For documents that are essential to providing our services, such as: –
Information on how users can access our service
Forms published in word documents and PDFs
we are developing a strategy to ensure that they are made accessible.
The strategy prioritises PDFs that are opened/used regularly or have information that is a statutory requirement. We are also developing training and guidance to help all document creators develop accessible documents.
Our plans are to ensure that all essential PDFs meet accessibility regulations by 1st June 2021.