Support for Victims of Abuse

Abuse, be it physical or mental, can cause long term effects to the brain and body. Going through a traumatic abusive relationship, event or experience can cause post-traumatic stress, depression, anxiety and other health issues.

It is important that if you are currently experiencing abuse, have recently experienced abuse or are still struggling with abuse that happened a long time ago – that you reach out for help and support such as counselling to help you process your experience.

Here are some local and national support services for victims of abuse:

Domestic Abuse

Essex Compass

COMPASS is a single point of access funded by Essex County Council in partnership with the Office of Essex Police, Fire and Crime Commissioner to support victims of domestic abuse across Southend, Essex and Thurrock.

Phone: 0330 333 7444
If you are in immediate danger please call 999.


The Southend, Essex and Thurrock Domestic Abuse Board (SETDAB) is made up of representatives from agencies and organisations working to join up and better facilitate Southend, Essex and Thurrock’s vision to work together to enable everyone to live a life free from all forms of domestic abuse.


Next Chapter

Next Chapter (formerly known as Colchester & Tendring Women’s Refuge) is a domestic abuse charity working across the areas of Tendring, Colchester, Maldon, Chelmsford, Braintree & Uttlesford.  We provide free and confidential services to support people who are currently experiencing, or have previously experienced domestic abuse.

Phone: 0330 333 7444 or 01206 500585

Changing Pathways supports those affected by domestic abuse using an empowering approach, assisting the survivor to address their immediate safety needs and setting them on a pathway to recovery based on their own personal experiences.

Phone: 0330 333 7444

The Change Project

We’re committed to preventing conflict in relationships whatever form that takes. It could be a parent experiencing aggressive behaviour from a child, a partner experiencing controlling and abusive behaviour, or a couple having arguments and fights. Whatever your age, background or sexual orientation we can help you resolve the problems in your relationships.

Phone: 01245 258 680

National Centre For Domestic Violence

Our mission is to help people identify the early signs of domestic abuse, make decisions for a better life and to make domestic abuse socially unacceptable.

Phone: 0800 970 2070
Text NCDV to 60777

Women’s Aid

Women’s Aid is a grassroots federation working together to provide life-saving services in England and build a future where domestic abuse is not tolerated.

Online Chat: 

Men’s Advice Line

Our focus is to increase the safety of men experiencing domestic abuse (and the safety of any children) by providing confidential support.

Webchat available Wednesday, Thursday, Friday 10am-11am and 3pm-4pm
Phone: 0808 8010327

National LGBT Domestic Abuse Helpline

The National LGBT+ Domestic Abuse project aims to improve the infrastructure and support for reporting of LGBT+ domestic abuse as well as making it easier for LGBT+ people to seek help when they need it.

Phone: 0800 999 5428


Elder and Vulnerable Person Abuse

Action on Elder Abuse (Hourglass)

As the UK’s only charity focused on the abuse and neglect of older people, we staff a free-to-call helpline. It’s an absolute lifeline for older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect.

Phone: 0808 808 8141

Essex Adult Safeguarding Board

The Essex Safeguarding Adults Board (ESAB) is a statutory organisation that is committed to protecting an adult’s right to live in safety, free from abuse and neglect. It is committed to ensuring that it has access to the views of adults with care and support needs as well as those that work with them.

To report concern for an adult call Social Care Direct: 0345 6037630

Learning Disability Helpline

The Learning Disability Helpline is our free help and advice line. Our team can offer advice, information and discuss what support Mencap can offer tailored to your needs, in your area.

Phone: 0808 808 1111

Child Abuse

If you think a child is in immediate danger call 999.

Children’s Social Care

You may want to report a concern if you:

  • are worried about the safety or wellbeing of a child
  • suspect neglect or abuse
  • would like to report an incident

Essex County Council are responsible for social care and safeguarding of children.

If you’re worried that a child is being abused or neglected, call  0345 603 7627.

Out of hours or bank holidays, call the emergency duty team on 0345 606 1212.


Essex Safeguarding Children Board

There are seven agencies in Essex who are jointly responsible by law for keeping children safe. These are called the Statutory Partners and they are the key decision makers who form the ESCB Executive and are responsible for the direction of travel (with identified relevant partners). The work of the Board is carried out by the Sub-Committees, Stay Safe Groups and Task and Finish GroupsThe voice of the child and family will regularly be heard by using existing service user panels, school councils and youth groups.

To report a concern for a child call: 0345 603 7627


We’re the leading children’s charity in the UK, specialising in child protection and dedicated to protecting children today to prevent abuse tomorrow. We’re the only UK children’s charity with statutory powers, which means we can take action to safeguard children at risk of abuse.

If you are a child who needs help, call Childline on 0800 1111
If you would like to discuss or report your concerns about a child call NSPCC on 0808 800 5000 or email:


NAPAC (the National Association for People Abused in Childhood) offers support to adult survivors of all types of childhood abuse, including physical, sexual, emotional abuse or neglect.

Phone: 0808 801 0331

Sexual Abuse and Rape

Centre for Action on Rape and Abuse (CARA)

Works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

Phone: 01206 769795

The Survivors Trust

We provide infrastructure support, networking and representation for our member agencies that provide a range of direct services to survivors including counselling, support, helplines and advocacy services for women, men and children

Phone: 08088 010 818

Women Against Rape

We provide rights information and provide support and advocacy. We take up individual
cases on the basis of collective self-help.


Survivors UK – Male Rape and Sexual Abuse Support

We understand the effect which male rape and sexual abuse can have upon those who are forced to experience it, and we’re well aware of the traumatic process which it can set in motion. If you are a man who has suffered sexual abuse or rape in the past, you can turn to us for help. We have a range of support options to help you recover from your experience and put the past behind you.

Phone: 0203 598 3898
Text: 020 3322 1860
Whatsapp: 074 9181 6064

Sexual Harassment

Sexual harassment is unwanted behaviour of a sexual nature which:

  • violates your dignity
  • makes you feel intimidated, degraded or humiliated
  • creates a hostile or offensive environment

You don’t need to have previously objected to someone’s behaviour for it to be considered unwanted.

Link to advice about sexual harassment from Citizens Advice.

Victims of Hate Crime

Hate crime is any crime where the offender targets a person or community because of the victim’s personal characteristics (or when an offender assumes that their victim comes from a particular group or community).

Stop Hate

Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties.

Phone: 0800 138 1625
LGBT Hate Crime: 0808 801 0661
Learning Disability Hate Crime: 0808 802 115
Young People: 0808 801 0576

Victims of Crime

Victim Support

We’re here to help anyone affected by crime, not only those who experience it directly, but also their friends, family and any other people involved. It doesn’t matter when the crime took place – you can get our support at any time, and for however long you need us.


Essex Support

Phone: 0808 17 81 694
Out of Hours: 0808 16 89 111

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